Theme: Blue and Green Theme: Blue and Green Theme: Red Theme: Green
Background: 1 Background: 2 Background: 3 

Disconnection / Reconnection on RequestDisconnection / Reconnection on Request
Disconnection on Request
  • A letter requesting for disconnection of water supply must be received from the consumer.
  • For disconnection, consumer should fill in the "Disconnection Meter On Request".

Collateral deposit (if not paid) shall be collected together with all outstanding fees.

Reconnection Request
  • A letter requesting for reconnection/disconnection of water supply must be received from the consumer.
  • For reconnection, consumer should fill in the "Reconnection Meter On Request".

Refund of Deposit
  • All outstanding bills to be settled..
  • The "Refund of Deposit Form" to be completed and deposit receipt to be submitted.
  • The amount refunded shall be refunded by cheque or bank in directly into consumer's account within 4 weeks.